Website Privacy Policy

The policy: This privacy policy is for this website; www.mini-mischiefs.co.uk and served by Mini Mischiefs. It governs the privacy of its users who choose to use it. It explains how we comply with the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018.

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the law are adhered to.

Our Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

• Performance of Contract: When you book a session, party, or buy a pass, we process your data to fulfill this service.
• Legal Obligation: We may keep financial records for tax purposes (HMRC).
• Consent: For our email newsletter, we rely on your explicit consent, which you may withdraw at any time.

Children's Data

As a children's play centre, we collect personal data regarding children (Names, Dates of Birth, and Ages) for the specific purposes of:

• Verifying age for pricing (e.g., Pre-walkers vs Children).
• Managing party bookings and guest lists.
• Administering Annual Passes.

We do not use children's data for marketing purposes. This data is strictly confidential and shared only with essential service providers (such as our database host) to deliver our services.

Cookie Policy & LocalStorage

This website uses cookies and similar technologies to better the users experience while visiting the website.

LocalStorage: In addition to standard cookies, we use "LocalStorage" technology on our booking pages. LocalStorage allows our website to store information locally on your computer or mobile device. We use this specifically to remember your contact details (Name, Email, and Phone Number) for future visits. This allows repeat customers to complete bookings more quickly without re-typing their information. This data remains on your device and is not accessible to us until you voluntarily submit a booking form. You can clear this data at any time by clearing your browser's cache.

Cookies: Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website.

Website Visitor Tracking (Analytics)

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Link Tracking: Some links in our emails or on social media may use a redirect script to help us understand which content is most effective. This script may record anonymised IP address and browser type for statistical purposes before directing you to the destination URL. This data is processed via Google Analytics.

Cookie	Service	Description
_ga, _gid, _gat	Google Analytics	Used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These contain no PII.

Payment Information (Stripe)

We use Stripe to process secure online payments for bookings and passes. When you pay on our website, your payment card details are transmitted directly to Stripe via a secure, encrypted connection. We do not store your full debit/credit card number on our servers. Stripe processes your data in accordance with their privacy policy and high security standards (PCI-DSS compliance).

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to be informed: To know how your data is used (this policy).
• The right of access: You can request a copy of the data we hold about you.
• The right to rectification: You can ask us to correct inaccurate data.
• The right to erasure: You can ask us to delete your data ("Right to be forgotten") where appropriate.
• The right to restrict processing: You can ask us to limit how we use your data.
• The right to object: You can object to data processing (e.g., marketing).

To exercise any of these rights, please contact us via the contact page.

Data Retention

Booking Data: We utilize browser-based storage to temporarily hold your contact information for booking convenience. Server-side booking records are retained for tax and accounting purposes for up to 6 years in line with UK law.

Contact & Communication

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is sent over a secure HTTPS connection with the server.

Email Mailing List

We operate an email mailing list program. Users can subscribe through an online automated process where they have given their explicit permission. Our EMS (email marketing service) is MailChimp. You can unsubscribe at any time via the footer of sent marketing messages.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at our contact address. You can also complain to the ICO (Information Commissioner's Office) if you are unhappy with how we have used your data.

ICO Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

v.2.0 Updated to include Stripe, LocalStorage & Children's Data.